Why Gap Cover is Essential for South Africans:

By Navigate Financial Services (Pty) Ltd

Understanding the Importance and Benefits

In South Africa medical aid is important to securing quality healthcare. However, medical aid does not cover everything, and many South Africans are surprised by unexpected out-of-pocket expenses. This is where gap cover comes in — a vital insurance product that protects you from the financial gaps left by your medical aid. In this blog post, we will break it down and explain what gap cover is, why it is so important in South Africa, and how it can save you from substantial bills. We will share real examples and statistics to show its value.

What is Gap Cover?

Gap cover is a type of supplementary insurance that works alongside your medical aid. It is designed to cover the shortfall — or “gap”— between what your medical aid pays and the actual cost charged by healthcare providers for in-hospital procedures. For example, specialists like surgeons or anesthetists often charge rates higher than what medical aid schemes cover, leaving you to pay the difference. Gap cover steps in to bridge that gap, ensuring that you are not left with a big bill after a medical procedure.

Gap Cover

Why is Gap Cover Important in South Africa?

A medical professional analyzing an ultrasound image on a monitor in a clinical setting.
Spacious hospital room with several empty beds and medical equipment, emphasizing healthcare and hygiene.

Medical aid alone is not always enough to shield you from rising healthcare costs. Here is why gap cover has become a must-have in South Africa:

Medical Aid Does not Cover Everything: While medical aid offers numerous benefits, it is important to be aware of the limitations, particularly when it comes to specialist services. Even with a comprehensive medical aid plan, you might still face unexpected costs. Specialists’ fees often exceed medical aid rates and or co-payments. Co-payments are fixed amounts you are required to pay upfront for a procedure.  These costs can add up quickly.

Specialist Fees Can Exceed Coverage: Even if your comprehensive medical aid plan states that it covers specialists at 100% of the Medical Scheme Rate (MSR), this does not guarantee full coverage. Many specialists charge fees that are 200% or even 300% of the MSR, leaving you to cover the difference out of pocket. For instance, if the MSR for a procedure is R1,000 and your medical aid covers R1,000, but the specialist charges R2,500, you will be responsible for the remaining R1,500. Without gap cover, these shortfalls can quickly escalate, especially for major surgeries or ongoing treatments. Gap cover is an affordable add-on that specifically covers this difference, ensuring you are protected from unexpected expenses.

 

Rising Out-of-Pocket Costs: Between 2016 and 2021, South Africans paid 23% more out of their own pockets, totaling over R36.7 billion in extra medical expenses. This statistic highlights how healthcare costs are climbing, making gap cover a critical safety net.

 

 

Financial Peace of Mind: It is crucial to understand the details of your medical aid plan, particularly regarding specialist coverage. If your plan only covers the MSR and you anticipate needing specialist services, gap cover can provide valuable financial protection. Without it, you might find yourself facing substantial bills that could strain your finances.

What Does Gap Cover Do?

Gap cover is tailored to fill specific gaps in your medical aid coverage. Here is what it typically includes:

  • Covers In-Hospital Shortfalls: It pays the difference between what your medical aid covers and the actual cost of in-hospital treatments or surgeries.
  • Handles Co-Payments: Many medical aid plans require co-payments for certain procedures. Gap cover takes care of these additional fees.
  • Specialist Gaps: It covers the extra charges from specialists whose fees go beyond your medical aid’s limits.

  

Important to note: Gap cover works alongside your medical aid, not as a replacement and it only provides extra cover for in-hospital procedures.. You need an active medical aid plan to benefit from it.

What Does Gap Cover NOT Pay For?

While gap cover is a lifesaver for in-hospital expenses, it is not a catch-all solution. Here is what it does not cover:

  • GP Visits: Consultations with your general practitioner are excluded.
  • Chronic Medication: Ongoing meds for conditions like diabetes or hypertension are not covered.
  • Pharmacy Expenses: Once your medical aid’s savings account runs dry, gap cover will not pay for pharmacy costs.
  • Procedures Not Covered by Medical Aid: If your medical aid does not approve a procedure, your gap cover will also not provide you with cover.

Real Examples of Gap Cover Claims in South Africa

To highlight the importance of gap cover, consider these real-world examples of medical shortfalls faced by South Africans, backed by data from credible sources:

  • Back Surgery: The Council for Medical Schemes (CMS) 2022/23 Annual Report indicates that spinal surgeries often result in an average shortfall of R42,000 after medical aid payments, as specialists frequently charge rates far exceeding the Medical Scheme Rate (MSR) (CMS Annual Report 2022/23).
  • C-Section: A 2024 analysis by gap cover providers, consistent with CMS data, shows that Cesarean sections typically leave patients with a shortfall of around R12,500, with specialist fees reaching up to 250% of the MSR (Industry Insights 2024).
  • Tonsil Removal: According to the CMS, routine procedures like tonsillectomies incurred an average gap of R5,800 in 2022, driven by the difference between medical aid tariffs and actual specialist charges (CMS Annual Report 2022/23).

     

These figures underscore the financial risk of relying solely on medical aid, making gap cover an essential safeguard for covering these significant shortfalls.

Why You Should Consider Gap Cover Today

With healthcare costs in South Africa on the rise — evidenced by the R36.7 billion in out-of-pocket expenses between 2016 and 2021 — gap cover is more important than ever. It is an affordable way to protect yourself from the shortfalls and co-payments that medical aid alone will not handle. Whether it is a major surgery or a minor procedure, gap cover ensures you are not left footing the bill.

In short, gap cover offers:

  • Protection against rising specialist fees and co-payments.
  • Coverage for in-hospital shortfalls that could otherwise derail your finances.
  • Peace of mind in an unpredictable healthcare landscape.

Do not wait for a medical emergency to realize the value of gap cover. Add it to your medical aid plan today and secure your financial well-being.

📞 Speak to our Medical Aid Specialist, Madelein Schoonraad

📧 medicalaid@navigatewealth.co.za | 📱 +27 63 401 9237

🌐 www.navigatewealth.co.za